"Receptionist from the Radiology Service so rude."
About: Royal Free Hospital Royal Free Hospital London NW3 2QG
Posted by Anonymous
In my opinion the receptionist from this service needs to have some more training about Customer Service and after my next appointment
I will do a formal complaint.
I am an educated and responsable person and when I had called the Radiology
Service to inform that I will be not attending my appointment because I still with healthy problems and
I know more patienst are in the waiting list and also the exams have cust for the NHS service,
I only want to be informed about the procedures in this situation but the receptionist was so sharp and rude they make me feel like I was a criminal.
I am now so disappointed with the services of your hospital.