"Continual Excellent Care"

About: Royal Stoke University Hospital

Have been a Heart patient at this hospital for 9 years and I have always had excellent care. The facilities are very clean and we'll designed. My recent visit was June 2016.

I visited the Heart and Lung Department (Cardiac) the booking in system was quick and efficient I was greeted by pleasant, professional and friendly staff who made feel at ease. I received excellent medical treatment and everything was explained in a way that I totally understood. Although this department can get very busy it always in my views operates in a professional manner and they endeavour to see you as quick as they can.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospitals of North Midlands NHS Trust

Dear Mr Wrench

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands NHS Trust. We are very pleased that you were satisfied with the level of care you received and that you feel you had a positive experience.

Kind regards

Rachel Harrop