This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Nothing but praise for the staff

Posted By Claude Greengrass

"Nothing but praise for the staff"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

Following a visit to my GP after a fall he sent me to A & E with but gave me no referral. After a wait of about 3/4 of an hour I was first seen by a fracture nurse, she was kind very efficient and explained that as the hospital system was different without a referral I would need to be x-rayed and then checked by a specialist. I was treated with respect and kept informed by all the staff that dealt with me. I was seen by a consultant in a very short time who after examination confirmed no bone injury and gave an opinion of other possible damage, she arranged for an MRI scan. I have nothing but praise for the staff at the hospital.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 27/06/2016 at 17:01
Published on Care Opinion at 17:12

picture of Andy Pender

Dear Claude Greengrass

Many thanks for taking the time to post your positive experience of your treatment whilst attending the Emergency Department.

I am pleased to read that you were treated with respect and kept informed of your care plan.

I will ensure the team are informed of your kind words.

Best wishes

Andy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k