About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted via NHS Choices
Thought I'd broken my arm but wasn't sure whether to go to the walk-in centre at Rake Lane or new A&E at Cramlington, so phoned Rake Lane, got put through to the walk-in centre and they confirmed I should go there. They also told me there was s 2 hour wait. No problem.
I drove down and checked in at reception. Saw the Triage nurse after half an hour, then a nurse practitioner well within the 2 hours.
The nurse was friendly, professional and efficient. Diagnosed my injury immediately but also double checked it with a colleague. Splint and appropriate advice given and then out the door within 2 hours.
This is exactly how it's supposed to be. Well done.