"I was admiited to the hospital ..."

About: University Hospital Of North Durham

(as the patient),

What I liked

I was admiited to the hospital from A+E on 14.2.2010 and was on 2 wards. My experience was very positive and I was treated with respect throughout. I have written to the Chief Executive to express my thanks to the caring and hardworking staff who cared for me.

What could be improved

The only problem that I encountered was on the day of my discharge. I had a very long wait for my medication over 2.5 hours to be delivered. However this was probably due to the pressure on the pharmacy.

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to University Hospital of North Durham in 2010. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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