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Attentive physio who got to root of problem

Posted By Opal750

"Attentive physio who got to root of problem"

About: Crosshouse Hospital / Physiotherapy (A&E)

(as the patient),

- Very welcoming, pleasant staff

- Attentive physio who got to root of problem. Helpful advice.

- Encouraging words from physio about future physio and rehab.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/06/2016 at 11:56
Published on Care Opinion at 15:05

picture of Eunice Goodwin

Dear Opal750,

That is a very good outcome from your visit. As a former patient, it is amazing how beneficial Physiotherapy and good advice can be. I will pass this to the team and I am sure they will be happy to receive your kind post. On their behalf, I would like to thank you for taking time out to tell us about your experience.

All the best for your onward recovery,

Best wishes,

Eunice

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