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Cystoscopy at the New Victoria Glasgow

Posted By CarolAnn

"Cystoscopy at the New Victoria Glasgow"

About: New Victoria Hospital / Urology

(as the patient),

Staff were very kind and efficient. I was very nervous. They reassured me that it would not be painful....and it wasn't.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 01/07/2016 at 15:50
Published on Care Opinion at 15:57

Dear CarolAnn

Thank you for taking the time to post on Patient Opinion. I am pleased to read that your experience in our Urology department in the New Victoria Hospital was a positive one.

I will share your kinds words with the staff in Urology in the New Victoria Hospital.

Best wishes
Lisa

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