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Very bad service

Story from nhs.uk

"Very bad service"

About: Charles Clifford Dental Hospital

I thought students were going to be supervised by professionals, but work done on my teeth was horrible. 2 out of 4 teeth, which were treated to stop decay, within 1-2 months from treatment required root canal treatment. I will never go back there.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 28/06/2016 at 07:37
Published on Care Opinion at 09:13

I am so sorry to hear about your poor experience of the services that have been provided and that the outcome was that you needed to have further treatment. This must have been very upsetting and also inconvenient for you.

We would appreciate knowing more about this so that we can investigate and learn from what has gone wrong in your case. I would therefore appreciate it if you could provide further details to our Patient Services Team so that we can pass this on to the Charles Clifford Hospital for investigation and to then respond to you.

The team can be contacted via telephone on 0114 271 2400 or by email pst@sth.nhs.uk and also you can leave a message on the answerphone for one of the staff to get back to you outside of office hours which is 8:30 to 5.

Kind regards

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