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"Incompetent and absolutely amazing"

About: Fairfield General Hospital / Palliative medicine

(as a relative),

My dad passed away last week.   after collecting the relevant paper work from your bereavement office I made an appointment to register my fathers death only to be told due to the circumstances the coroner should have been informed.   how incompetent have this team of Drs been.   on the other hand the nurses and HCA were absolutely amazing.

Also would very much like to point out that a doctor we came into contact with is in need of learning some bedside manners both with patients and that of the family.

absolutely fuming

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Responses

Response from Fairfield General Hospital 7 years ago
Fairfield General Hospital
Submitted on 11/08/2016 at 13:43
Published on nhs.uk on 12/08/2016 at 02:31


We are very sorry to read about your experience and would like to offer our apologies. We take all issues surrounding patient care and experience very seriously and would very much like to hear from you directly about this, in order to investigate this matter further. If you contact our Patient Advice and Liaison Service (PALs) on 0161 604 5897 or alternatively email them; pals@pat.nhs.uk, they will be happy to discuss this with you.

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