"Appointment cancelled without any reason"

About: Queen Charlotte's Hospital

My appointment cancelled on very last minute without any reason. I tried calling them for why but either they don't answer the phone at all and they tried to refer me to another person to speak. I have no luck communicating with anybody and I still don't know why.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Charlotte's Hospital

Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you for the delay to your appointment in the Gynaecology clinic at Queen Charlotte’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

We would like to encourage you to contact PALS on either 0203 312 7777 or email pals@imperial.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful