"brain scan"

About: Medway Maritime Hospital

On the 21st March,i attended the clinic with severe headaches the consultant said they would apply for me to have a mri .By the 10th may i had not heard a word.I rang the mri dept and was told paperwork had not been signed by the doctor but they could squeeze me in on a cancellation on the 13th may.On the 9th june i had not heard anything regarding the mri results so rang the mri dept myself they said that the doctor had had the results but they would fax the results to my gp.My gp rang to say i had a blocked blood vessel and that the hospital would write to me to discuss the results,i am still waiting to hear,i am very concerned as i am now priority for a stroke .

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Response from Medway Maritime Hospital

We are sorry that the care you received was not of the quality that you would expect.

We would like to look into your concerns in more detail but will require some more information from you first. Please can you contact our PALS Team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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