This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Good treatment

Posted By AGP

"Good treatment"

About: East Surrey Hospital / Dermatology

(as a parent/guardian),

My daughter had an appointment for removal of a suspicious mole from her thigh at East Surrey Hospital Redhill.

We had a very short wait in a clean and comfortable waiting area before we were seen by a doctor and a nurse- Danesh and Soumya. Although my daughter has learning difficulties, she was treated with tremendous respect, patience, kindness and professionalism by both the staff. The procedure was carried out with minimum fuss. We were most impressed and we departed as very happy customers.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust 7 years ago
Jamie Moore
Divisional Chief Nurse for Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 17/06/2016 at 16:03
Published on Care Opinion at 16:07

Dear AGP, many thanks for sharing your feedback of your experince within outpatients for you and your daughter.

I will ensure that I share this with the team, who I know will be delighted to hear that their efforts to provide person centred care has been recognised and appreaciated.

Best wishes

Jamie.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by AGP (a parent/guardian)

Great!

Opinions
Next Response j
Previous Response k