"Patient and Kind Care"

About: Ealing Home Ward / Short Term Rehabilitation team

(as the patient),

I have been looked after by Sally and Denise, and I am very happy with you two, you are very caring and very supportive.

When we are in this trauma (knee replacement) we need people like you for mental support and thank you again. You have been very patient and kind

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Response from Penny Jonson, Service Manager, Local Services Home Ward, West London Mental Health NHS Trsut

Thank you for your feedback; the service values hearing from the people we care for and it is good to know you have been happy with the support received from Sally and Denise. They are valued members of the Rehabilitation team and I will be speaking with them both so they know you considered them patient and kind.

Thank you for taking the time to share your story and I wish you all the best with your recovery

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