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"Dermatology minor op ."

About: Worcestershire Royal Hospital

I visited Redwood suite today for a minor op. I was called through bang on time , the three staff that attended to me were polite friendly and put me at ease. The whole procedure was explained step by step and then once completed the nurse came through to the waiting room and spoke to my daughter to inform her of the aftercare procedure( I am a little hard of hearing) and my daughter was concerned that I may not hear all information. The department was immaculate the environment organized and efficient. Receptionist also polite and friendly.

I felt the need to write this review as I get very annoyed when I hear negativity surrounding the NHS . The service that I have received today and always received was first class . I value our services and staff they all do a fantastic job.

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Responses

Response from Worcestershire Royal Hospital 7 years ago
Worcestershire Royal Hospital
Submitted on 22/06/2016 at 11:26
Published on nhs.uk on 23/06/2016 at 02:30


Thank you for leaving your kind comments. It is lovely to hear you had such a positive experience during your time at Worcester Royal Hospital. I am so pleased you were well attended to and that the care you received was of the high standard we aim to deliver.

Thank you again for taking the time to leave your comments; we really appreciate your feedback. I will make sure this is passed onto the department.

Kind Regards

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