I wanted to thank the staff at Royal Berkshire Hospital Endoscopy unit for their excellent care during my gastroscopy yesterday afternoon.
The nurse who prepared me/gave me information was kind, professional and reassuring.
The doctors and nurses involved in the actual procedure were also wonderful.
I was nervous and one nurse held my hand.
I honestly believe that got me through the gastroscopy.
Everyone had the right balance of professionalism, yet human compassion. I didn't feel like I was just another patient and this was just daily routine for them (even though it is!)
Thank you again for the first class and first rate care.
"Excellent care during endoscopy"
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
Posted via nhs.uk
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