"Professional and caring staff"

About: Pilgrim Hospital

I was admitted to A & E with abdominal pains and had a range of tests and x rays. Every member of staff was totally professional and caring. My diagnosis was discussed with me thoroughly and clearly, with ample opportunity for me to ask questions.

The department was incredibly busy, although I guess this is the norm, but at no time did I feel I had been "forgotten about" or hurried.

Thank you for your exceptionally good attention.

Story from NHS Choices

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Response from United Lincolnshire Hospitals NHS Trust

Dear Carol,

Thank you for your feedback and comments. I am pleased we were able to provide you with the care and assistance you needed. I hope that you are recovering well.

Best wishes,

Michael Brunton,

Matron - Emergency Care

Pilgrim Hospital