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good hope hospital

Story from nhs.uk

"good hope hospital"

About: Good Hope Hospital

My son fell off his bike coming home from school so brought him down to childrens a&e at good hope.i want to thank and praise the team who treated him.we can never fault any care we have recieved from the hospital and having 2 children we have been there a few times!!!thank you to all the staff at good hope for what they did for my son.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 05/08/2016 at 13:39
Published on Care Opinion at 13:59

Dear Anonymous

thank you for taking the time to provide your feedback following your visit to Children's Emergency Department at Good Hope Hospital following your son's fall from his bike.

I'm so pleased to read that you are pleased with the care your son received.

I will ensure that your comments and thanks are highlighted to the Lead Nurse for Children's ED who will ensure that it is communicated to all of the Children's ED Team.

I hope this is acceptable and I do hope your son is now fully recovered from his accident.

Kind regards

Marie Helebert

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