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Care Opinion

Fantastic level of care so far...

Story from nhs.uk

"Fantastic level of care so far..."

About: Stoke Mandeville Hospital

Having read some of the reviews posted on here I felt compelled to write something more positive about the care I have received so far. Although I agree that the reception staff aren't always as friendly and helpful as we would like, and that the toilets in reception do need review of cleanliness and functionality, through what has been a pregnancy with lots of ups and downs, the medical staff have always been focused on what's best for me and my baby.

The staff in the DAU need an extra shout out because they have always been amazing.

I also stayed in the antenatal ward after having an appendicitis at 20 weeks and there I was looked after fantastically by the midwives who are clearly understaffed but amazingly passionate about their jobs and the care that they give.

With labour imminent I feel totally confident in having my baby delivered at Stoke Mandeville.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 08/06/2016 at 16:11
Published on Care Opinion at 19:17

Dear Jo

Thank you for taking the time to post your lovely words of praise on this site.

I am sorry to learn that your pregnancy has had its 'ups and downs' but it is pleasing to hear that you have been looked after fantastically by the staff throughout your pregnancy and that you have total confidence in having your baby at Stoke Mandeville Hospital.

It is always rewarding to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect. I will make sure that your thanks are passed on to all the areas involved in your care and I wish you the best of luck with your imminent birth.

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