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"Professional, friendly service"

Although I had to wait a while for my appointment and formal diagnosis (I suspect this is due to high service demand), the staff were friendly and professional and I felt that my views were listened to and taken into account. I asked for, and was given a referral and was pointed in the direction of other support services to which I could self-refer. I was given clear indications of the length of the waiting lists for each of these services. The service has helped me to understand my condition and begin to overcome it.

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Responses

Response from Simon Street, Complaints and PALS manager, Sussex Partnership NHS Foundation Trust 7 years ago
Simon Street
Complaints and PALS manager,
Sussex Partnership NHS Foundation Trust
Submitted on 17/08/2016 at 14:33
Published on Care Opinion at 15:44


Thank you for your positive feedback which is much appreciated. We will forward this to the team at New Park House.

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