"Professional, friendly service"

Although I had to wait a while for my appointment and formal diagnosis (I suspect this is due to high service demand), the staff were friendly and professional and I felt that my views were listened to and taken into account. I asked for, and was given a referral and was pointed in the direction of other support services to which I could self-refer. I was given clear indications of the length of the waiting lists for each of these services. The service has helped me to understand my condition and begin to overcome it.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Simon Street, Complaints and PALS manager, Sussex Partnership NHS Foundation Trust

Thank you for your positive feedback which is much appreciated. We will forward this to the team at New Park House.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful