"Excellent care in neuro clinic 5"

About: Moorfields Eye Hospital (City Road)

My son was referred by the A & E department on Sunday to nero clinic 5 yesterday, for follow up tests after he'd experienced severe eye pain and blurred vision.

The A & E staff were very helpful, thorough and kept us informed throughout the whole testing procedure.

Yesterday we were seen by Dr and consultant and their care was outstanding. They were kind, compassionate, honest and very professional. They gave us all of the time we needed to discuss my sons case. They ensured that all relevant tests and scans were carried out promptly and continually kept us advised of the situation.

A huge thank you to all staff, but particularly to the two doctors above.

Story from NHS Choices


Response from Moorfields Eye Hospital (City Road)

Thank you for leaving such an encouraging comment. The aspects of your son's care and treatment you mentioned, such as the professionalism and compassion, are qualities we especially we strive for and it is really appreciated when these are recognised. I've passed on your comments to the teams involved which I know they will appreciate in their turn. Thanks again for finding the time to comment.

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