"Got turned away from walk in centre"

Went to walk in centre with a rash

Got told there was nothing they could do without even showing the doctor or nurse

I'm usually the biggest supporter of the nhs but after the complete lack of interest and care I was shown my faith has been shaken

Very very disappointed

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Story from NHS Choices

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Response from Siobhan Francis, PALS Officer, Barking, Havering and Redbridge University Hospitals NHS Trust

I am very sorry to read of your comments following a visit to the walk in centre. This is not the service we would want to be provided at BHRUT, please contact our Patient Advice and Liaison Service who will investigate your concerns be happy to assist you in any way that they can. The PALS team can be contacted on 01708 435 454 or by email, PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Kathryn Halford

Chief Nurse

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