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Care Opinion

Got turned away from walk in centre

Story from nhs.uk

"Got turned away from walk in centre"

About: Barking Hospital

Went to walk in centre with a rash

Got told there was nothing they could do without even showing the doctor or nurse

I'm usually the biggest supporter of the nhs but after the complete lack of interest and care I was shown my faith has been shaken

Very very disappointed

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Responses

Response from Siobhan Francis, PALS Officer, Barking, Havering and Redbridge University Hospitals NHS Trust 7 years ago
Siobhan Francis
PALS Officer,
Barking, Havering and Redbridge University Hospitals NHS Trust

Submitted on 20/06/2016 at 14:27
Published on Care Opinion at 15:37

I am very sorry to read of your comments following a visit to the walk in centre. This is not the service we would want to be provided at BHRUT, please contact our Patient Advice and Liaison Service who will investigate your concerns be happy to assist you in any way that they can. The PALS team can be contacted on 01708 435 454 or by email, PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Kathryn Halford

Chief Nurse

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