"Admin problems"

About: Lister Hospital Lister Hospital Stevenage SG1 4AB

Posted via nhs.uk 7 years ago

I cancelled my appointment and asked not to make another as I was better. BUT the appointments kept coming. I kept cancelling and saying don't make any more. I spoke to people and I left voice messages. - No more appointments please. Still they came. Eventually I have been struck off for not attending! What a complete waste of NHS time and money. They say Admin and Management are the cause of losing money and after this episode I totally agree.

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Lister Hospital

Submitted on 01/06/2016 at 10:46

Published on nhs.uk on 02/06/2016 at 02:30

We're sorry you've had these problems, and agree that this shouldn't have happened.
If you're willing, would you send us an email to generalenquiries.enh-tr@nhs.net and we can ask someone to investigate what went wrong (and try to stop it happening again).
Many thanks.

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