"Admin problems"

About: Lister Hospital

I cancelled my appointment and asked not to make another as I was better. BUT the appointments kept coming. I kept cancelling and saying don't make any more. I spoke to people and I left voice messages. - No more appointments please. Still they came. Eventually I have been struck off for not attending! What a complete waste of NHS time and money. They say Admin and Management are the cause of losing money and after this episode I totally agree.

Story from NHS Choices

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Response from Lister Hospital

We're sorry you've had these problems, and agree that this shouldn't have happened.

If you're willing, would you send us an email to generalenquiries.enh-tr@nhs.net and we can ask someone to investigate what went wrong (and try to stop it happening again).

Many thanks.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful