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"Very happy with the way I was treated."

About: Crosshouse Hospital / Physiotherapy (A&E)

(as the patient),

Very happy with the way I was treated.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 31/05/2016 at 12:02
Published on Care Opinion at 12:07


picture of Eunice Goodwin

Dear Darker991,

That is excellent, just what we like to hear. I will pass this on ensuring the team know your feelings about your care. Thank you for posting this and I hope all is well with you now.

Best wishes,

Eunice

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