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Excellent responses and fast service

Posted By politeswee

"Excellent responses and fast service"

About: Eastbourne District General Hospital / General medicine NHS 111

(as a relative),

Excellent responses and fast service - well done Eastbourne DGH out of hours doctor service.

Wound from miscrodiscetomy was weeping after 3 weeks. Called 111 and they dealt with the enquiry quickly and booked an out of hours appointment at the local DGH (Eastbourne) for the same morning. Treated with good humour and speedy diagnosis and assured that all was okay. Shirley applied a new dressing and was very reassuring. The receptionist was equally as professional and kind.

Well done DGH on Bank Holiday Monday

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Responses

Response from Integrated Care 24 7 years ago
Integrated Care 24

Submitted on 04/08/2016 at 11:51
Published on nhs.uk on 26/02/2017 at 22:24

Dear Patient,

Thank you for taking the time to leave your feedback about the service that you received.

As a not for profit NHS provider, it is really important that we receive your feedback both good or bad, as this enables us to improve and make changes for all our patients.

I hope that your health continues to improve and I will pass on your comments to the team and once again I would like to thank you for taking the time to leave the comments.

With best wishes,

Communications and Engagement Team

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