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Night staff 27th May 2016

Story from nhs.uk

"Night staff 27th May 2016"

About: Royal Berkshire Hospital

I came to RBH late on the 27th May via NHS 111 and Westcall. I was sent to A&E and then admitted to Sonning ward. Every single member of staff I encountered was helpful, understanding and extremely professional. They are an absolute credit to the hospital. The teams ensured I was kept as comfortable as possible and informed throughout. They were thorough, efficient and very kind. Thank you all, you made what could have been a very scary experience far more pleasant.

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Responses

Response from Royal Berkshire Hospital 7 years ago
Royal Berkshire Hospital

Submitted on 31/05/2016 at 15:03
Published on nhs.uk on 01/06/2016 at 02:30

Thank you for taking the time to post such positive feedback about your recent experience in the Emergency Department and on Sonning Ward.

We are very pleased to hear that you felt well cared for, found the staff to be helpful, kind and efficient, and that you were kept informed of the plan of care throughout your stay. The matrons for both areas will ensure your comments are shared with the teams and we hope you are now recovering well back at home.

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