I was admitted at age 13 with post traumatic stress disorder and provided with no counselling and one support meeting! Then took two months to get into Cahms which resulted in readmisson. God awful

Story from NHS Choices

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Response from Rochford Community Hospital

We are sorry that you felt unsupported by the service at the time.

If this was relating to an experience in the community and you are still having difficulties with receiving support then please contact the Patient Advice and Liaison Service (PALS) on 0300 300 1600 or nelftcomplaints@nelft.nhs.uk, as this service is now managed by North East London Foundation Trust.

If this was an issue with inpatient services, then please contact SEPT (PALS) freephone:0800 085 7935 or email us at pals@sept.nhs.uk if you would like to discuss this further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful