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The lovely nurses of Clinic P

Posted By BlueBumblebee

"The lovely nurses of Clinic P"

About: New Victoria Hospital / Chemotherapy

(as a relative),

My mum has been going through chemotherapy at Clinic P. It is a scary time for anyone, and the staff at clinic P are so caring, and thoughtful.

I'm so thankful that rather than treating my mum as just another patient, they took the time to chat away, and make her feel like a normal person. Not just a patient with cancer.

I cannot thank the staff enough for this.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 02/06/2016 at 13:44
Published on Care Opinion at 15:14

Dear BlueBumblebee

Thank you for taking the time to post on Patient Opinion. I am so pleased to hear that the way care has been delivered to your mum, at what must be a very difficult time, has not only made a difference to her but to you as well. What you have described is how we want every patient to feel.

I will pass on your kind words to the staff in Clinic P. I wish your mum well with the remainder of her treatment.

Best wishes

Lisa

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