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Urology outstanding care

Story from nhs.uk

"Urology outstanding care"

About: Princess Royal Hospital (Haywards Heath)

I would like to give all my thanks to the Urology team who came to my aid when I was brought to Princess Royal Hospital A&E on evening of May 12th.

I was in tremendous discomfort and pain but I was given calm help and treatment to relieve retention, and encouragement by the Urology doctor who put my mind at rest regarding the operation on the following day.

I will be forever grateful for the expertise wisdom and professionalism of the Consultant Urologist who operated on me on May 13th.

I feel like my life has been given back to me after long term problems with retention,.

Words cannot express my gratitude to the team for their outstanding care and professionalism.

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital

Submitted on 25/05/2016 at 10:45
Published on nhs.uk on 26/05/2016 at 02:30

Dear Rosaleen

I am so pleased that your treatment has had such a positive impact on your life. Thank you for taking the time to feedback about your experience. I am delighted to hear that it was positive and I have passed this onto the team involved in your care, I know that they will really appreciate your kind words.

Best wishes

Caroline Davies

Deputy Chief Nurse

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