"Accident and Emergency Support"

About: West Cumberland Hospital

During May, I have needed to visit your A and E department on three occasions for a urine retention problem (too much information). The professionalism, kindness and good humour of your doctors, nurses and reception staff on each occasion was superb. I would like to thank each of those involved in my care for their help and support. A marvellous team!

Story from NHS Choices

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Response from West Cumberland Hospital

Dear Mr Bradford,

Thank you so much for taking the time to give our staff in Accident & Emergency this lovely feedback.

I am very pleased that you received kind and professional care on each visit (during May) and found the staff supportive. We know that they work incredibly hard and they will be pleased to hear that this is recognised and appreciated by patients.

With best wishes

Alison S-D

Patient Experience

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