This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very bad experience at Coral Ward

Story from nhs.uk

"Very bad experience at Coral Ward"

About: Queen's Hospital (Romford)

My wife had to stay in Coral ward for about a week after caesarean, 6 months on and she still cant forget the horrible experience. The nurses were very rude and unhelpful. The partners are not allowed to stay in ward after 9pm even on the delivery day, I had to leave her and the baby with this ward overnight and each time i come back in the morning to see her crying. Not sure why the nurses expected a first time mum to take care of the baby herself the same day after operation.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital

Submitted on 12/08/2016 at 17:19
Published on nhs.uk on 13/08/2016 at 02:30

Thank you for taking the time to leave feedback regarding your wife’s stay on Coral Ward. I am sorry your wife had such a difficult experience during her stay. I would like to offer you and your wife an opportunity to discuss the care and treatment your wife experienced. If this is something you would like arranged please contact our Patient Advice and Liaison team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Your feedback will also be passed on to the Divisional Nurse for this Area.

Yours Sincerely

Kathryn Halford

Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k