This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exceptional Care"

About: University Hospital Wishaw / Cardiology (Ward 4)

(as a relative),

Unfortunately my dad recently passed away after being in hospital a short time. I would like to take this opportunity to thank the fantastic staff who cared for him while in Wishaw General. Under the care of Dr Reed and Dr Dagg, we couldn't have wished for a more professional and supportive team. Although dad was very unwell, it was reassuring to know he was being very well looked after. I'd like to thank the staff in ward 5 who provided for his every need~ especially to Stuart who's rapport with my dad and communication with the family was excellent. I also want to thank the team in CCU/MHDU who treated us all with the utmost dignity and respect ~ Dad couldn't have expected or received any better care anywhere and for this we are truly grateful~ A special thanks to Sandra who was so kind to him in his last few hours and for the kindness shown to the family.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 25/05/2016 at 16:40
Published on Care Opinion on 26/05/2016 at 11:24


picture of Andy Pender

Dear Rainbow3,

Thank you so much for taking the time to write this at what is an extremely difficult time for you and your family.

Please accept my most sincere condolences on the death of your father.

The staff will be delighted that you found then professional, caring and respectful.

I will ensure that all of the staff involved in his care at Wishaw General are made aware of your very kind comments.

Best wishes to you and your family.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k