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An amazing team propping us up in a difficult time.

Posted By GEK

"An amazing team propping us up in a difficult time."

About: Royal Hospital for Children and Young People (Edinburgh) / Ear, Nose & Throat

(as a parent/guardian),

My son has undergone cleft surgery in Edinburgh and we couldn't be happier with the service. Not only are we confident that his surgeon has performed miracles with his face but the way in which the team worked together to support us far exceeded our expectations. I can't believe that we are fortunate to have such expertise in Edinburgh and I would say to anyone who has a child born with a cleft lip and palate that they are in incredible hands with this team.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 25/05/2016 at 16:47
Published on Care Opinion on 26/05/2016 at 11:24

Dear GEK

Thank you very much for your lovely feedback about your son and his treatment with the Cleft lip team at the Royal Hospital for Sick Children (RHSC). I was very pleased to read how confident you have been with his surgeon and the way in which the team has worked together to support your son and the family during this time.

I have passed your kind words onto the team at RHSC who I am sure will be delighted with your feedback.

Thank you again.

Jeannette

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