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"a and e"

About: Royal Stoke University Hospital

wife came in with broken leg a and e staff good but waiting for doctors waiting for bed had to go home at 2.30 am as needed to get son still my wife had no bed left in waiting area, talked to her next day and she got bed at 9.30 am no one cared just kept telling use we have done are job its up to some one else wife and I very upset .

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Responses

Response from University Hospitals of North Midlands 7 years ago
Submitted on 26/05/2016 at 15:44
Published on Care Opinion at 16:03


Dear 'Anonymous'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes

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