"1 hour and a half in A&E WITH CHEST PAINS no..."

About: The Royal Liverpool University Hospital

I had an endoscopy yesterday and have been having chest pains which have gotten worse so I came to A&E. They sent me to the waiting room an hour and a half ago and I'm still here. Pains getting worse. I've told them this but feel like I'm sitting here waiting to die...

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Response from The Royal Liverpool University Hospital

Thank you for your comments. We are sorry to hear that you didn’t have a good experience in our Emergency Department. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151 706 4903/4908/4909 or via PALS&complaints@rlbuht.nhs.uk.

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