"Short overnight stay"

About: Northumbria Specialist Emergency Care Hospital

I was initially taken in to A and E late at night with gallstone pain and the staff I came into contact with could not have been kinder or more helpful. I returned for a scan the following day and was admitted for the removal of my gallbladder.

Throughout my short overnight stay I was treated by professional friendly staff, several of whom went out of their way to make me more comfortable.

Although I have had operations in the past, I was still nervous. However, the professionalism of the staff involved allayed any fears that I had.

I am delighted to have the opportunity to provide feedback on such a great hospital

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Response from Northumbria Specialist Emergency Care Hospital

Dear Glynis,

I’m sorry to hear about your recent stay in hospital, I hope you’re managing well following the removal of your gallbladder. I’m pleased to read your review and know that our team made you feel so comfortable. They will be equally happy to know they did everything they could for you. I will be sure to pass your feedback to everyone involved in your care.

All the very best,


Annie Laverty – Director of Patient Experience

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