"Caancelled appointment"

About: Charing Cross Hospital

waited over 5 mths for an appointment for Charing Cross

Neurosurgery, so my appointment was today, I received a text on Thursday 12th May confirming my appointment. I have 4 slipped disc, housemaid knee, tennis elbow and golfers elbow so you can imagine how much pain I am in. I left work early took 2 buses to get there in pain just to be told that it had been cancelled on Tuesday 17th May. I have had no letter and text. NOTHING. Next appointment Aug.

Story from NHS Choices

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your experience at Neurosurgery Department in Charing Cross Hospital.

Patient Advice and Liaison Service (PALS) would like to be able to look into this matter on your behalf.

We would like to encourage you to contact PALS on either 0203 313 0088 or email pals@imperial.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful