"A&E Experience Excellent"

About: Colchester General Hospital

There are many reports about this hospital that are not complimentary but I am here to give you a different view. I came to a very packed waiting room at A&E at 5 p.m. on Friday evening and reported to the front desk. In due course I was seen by the triage nurse and shortly thereafter was taken to the operative area where I suddenly collapsed. I was told that a number of nursed surrounded me and brought me back. Superb treatment followed and the attention to detail and care were exemplary. Treatment continued until four in the morning when I was taken to the ward feeling assured that I was in good hands and I slept for a few hours.

I had the feeling that many in the waiting room were arriving for non-urgent matters putting the system under tremendous strain.

I can only thank you for the treatment I received and the care shown to me by all the doctors and nurses.

Story from NHS Choices

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Response from Colchester General Hospital

Thank you for your wonderful feedback, I will ensure that it is shared with the team involved.

Should you need to discuss this further, please do not hesitate to contact us.

Kind regards

Tammy Diles

Head of Patient Experience


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