"Urgent referral wait"

About: Royal Free Hospital

Have been given an urgent referral by my GP two weeks ago, called hospital five days later to find out the date of my appointment and was told that my referral is still being processed. Still nothing two weeks after referral, not even a letter explaining what is happening.

Stressful, agonizing wait.

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for your review and we're very sorry to hear this. Please contact our PALS team on 020 7472 6446/6447; (020 7472 6445 - 24 hour answer phone) or rf.pals@nhs.net, they will be happy to help.

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