"Treatment for my injured foot"

About: St Mary's NHS Treatment Centre

I injured my foot on Thursday evening. I still couldn't walk on Friday morning so I went to the walk in centre. I had a very brief wait before being triagered. I was then assessed by an incredibly kind and competent clinician. The doctor examined my foot, made a diagnosis and sent me for an Xray which confirmed their diagnosis. The doctor then asked about my work and discussed treatment options. The doctor fitted me with a removable cast, gave me some great advice and I was discharged after only an hour or so. The walk in centre was very clean, all the staff were friendly, supportive, calm and very efficient. The great treatment I had means despite my broken foot I will be back at work and Monday. Thank you to everyone - what a great service.

Story from NHS Choices

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Response from St Mary's NHS Treatment Centre

Dear Patient,

Thank you for your very kind feedback. I will ensure the staff in the Minor Injuries Unit at St Mary's NHS Treatment Centre are made aware, they will be extremely pleased.

Kind Regards

Alison Lawrence

Clinical Quality Improvement Manager

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