This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Lack of privacy / cramped conditions

Story from nhs.uk

"Lack of privacy / cramped conditions"

About: Sunderland Royal Hospital

The temporary A&E set up is very poor in terms of privacy/dignity for patients.

You could both see and hear patients being treated.

I appreciate that it is undergoing renovations but surely that should not affect patient care standards.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital

Submitted on 18/05/2016 at 16:55
Published on nhs.uk on 19/05/2016 at 02:30

Please accept our apologies for any distress caused during your recent attendance at the Emergency Department

We are grateful for your feedback and are continually reviewing patients' comments so we can try and make improvements where we can during the renovation works.

Ensuring privacy and dignity is maintained is extremely important and we will share your comments with the staff on the unit.

If you would like to discuss your concerns with someone in person, please get in touch with the Help and Advice Service using the contact details below:

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k