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"Duty of Care?"

About: King Edward Vii Hospital (Windsor)

On the 4th may my wife's optician gave her a referral for the clinic, the referral was marked urgent within seven days.

Today(after a lot of chasing on our part) we have been given an appointment for the 18th JULY!!!!!!!

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Responses

Response from King Edward Vii Hospital 7 years ago
King Edward Vii Hospital
Submitted on 24/05/2016 at 10:20
Published on nhs.uk on 25/05/2016 at 02:31


We are sorry that your experience of the Eye Unit was not what we would expect and apologise for the delay in your wife's appointment date. If she could contact us via our Patient Relations Team on 0118 322 8338 or email talktous@royalberkshire.nhs to provide us with more details to progress her treatment.

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