The staff slam doors day and night.

I politely ask them to close the doors quietly, but they refuse.

As a result it is impossible to sleep properly.

This is not a place of recovery. The focus is on medication, not person-centred care.

Story from NHS Choices

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Response from The Lambeth Hospital

I am responding to your recent post and am very sorry that you have had a negative experience of our services at Lambeth Hospital and for any distress this may have caused you. We would like to feed your feedback to the relevant staff but would require further information.

If you would like us to do this please contact the Patient Advice and Liaison Service either by email PALS@slam.nhs.uk or by telephone 0800 731 864 (select option 2)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful