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Extremely unhelpful

Story from nhs.uk

"Extremely unhelpful"

About: Hull Royal Infirmary

Admitted to the incorrect ward, waited 5 days to see an endocrinologist to be told they couldnt find anything wrong even after having to have rescue dose of steroids and extreme pain and still feeling unwell. Then told they would try and get me an appointment in 6 months. Diabolical service.

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Responses

Response from Hull Royal Infirmary 7 years ago
Hull Royal Infirmary

Submitted on 12/05/2016 at 14:42
Published on nhs.uk on 13/05/2016 at 02:31

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience at Hull Royal Infirmary.

We will ensure your comments are shared with the Endocrinology team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

They will be able to take further details and advise accordingly.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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