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"Excellent care"

About: The Maidstone Hospital

I have just spent two nights at the hospital having been admitted via A&E, they got my pain under control.

I was then moved to AMU and finally to Cornwallis Ward.

My initial treatment and pain control was dealt with quickly and efficiently and with compassion and respect in A&E.

On AMU the nurses caring for me were cheerful, caring and happy to deal with my questions.

Once on Cornwallis ward I can honestly say the care and consideration I received was second to none.

The staff were all brilliant, cheerful, compassionate day and night.

Nothing was too much bother, they responded to all requests as quickly as possible.

The on call doctors provided easy to understand prognosis.

I had to have a CT Scan and a small procedure under scan, although painful at the time the caring and knowledgeable staff allied my fears and helped to keep me calm and put me at ease.

I can't see any mention of you porters...they are fantastic, have great chat (which you 100% need), treat you with dignity and respect.

Thank you everyone I came in touch with at Maidstone Hospital.

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Responses

Response from The Maidstone Hospital 7 years ago
The Maidstone Hospital
Submitted on 09/05/2016 at 12:45
Published on nhs.uk on 10/05/2016 at 02:30


Thank you for taking the time to give such positive feedback about your recent stay at Maidstone Hospital. We were delighted to learn that you received such compassionate and skilful care and that all the staff you encountered, including porters, were so helpful. We will certainly pass your thanks onto the Matron for the departments involved so that it can be shared with the staff. With kind regards, the PALS team

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