About: East Surrey Hospital

My dad was very ill with copd, as a family we had no idea he was in the advance stages, unfortunately he died on the ward but the staff were a amazing, especially two particular members of staff, they were extremely kind and caring and we couldn't of wished for better care, thaNkyou so much guys you are amazing xxxx

Story from NHS Choices

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Response from Nicola Shopland, Divisional Chief Nurse for Medicine, Surrey and Sussex Healthcare NHS Trust

Dear Nicky

I am sorry to hear about your father, my condolences to you and your family.

Thank you for your feedback about the care your Dad received during his final days - it is so important to get this care right.

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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