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"AMU is spotless and food was more than acceptable"

About: Royal Alexandra Hospital / General Medicine (wards 8, 10, 11, 14, 18 & 27)

(as the patient),

Excellent care from all on duty. Every member of staff I came across were polite and caring.

AMU is spotless and food was more than acceptable.

Well done to that shift on duty!

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 13/05/2016 at 11:19
Published on Care Opinion at 12:04


Dear Lally

Thank you for taking the time to post on Patient Opinion. I am pleased to hear that the way in which you received care during your recent treatment at the Royal Alexandra Hospital made such a difference to you as well as your positive comments on the cleanliness and the food. I will pass on your kind words to the staff.

Best wishes

Lisa

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