Receptionist lovely and v helpful.
Wait time fine.
I was called into the assessment and then from the word go the nurse was disinterested in my problem and appeared to consider it not relevant from the moment I entered the room.
They asked why I was there and I said my GP had suggested I come.
The nurse then told me I shouldn't be there, that my GP should have sorted an X-ray if that was what they thought I should have and my problem was not what i thought it was.
They told me all this as if I was ignorant and wasting their time.
I felt I was annoying them.
They gave my knee a cursory prod through my jeans and sent me on my way.
I left feeling stunned and unsure as to what to do next.
I went home as I wanted to cool off as their manner had be intimidating.
"Made to feel like a time waster and given the..."
Posted via nhs.uk
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