About: Basildon University Hospital

Came in last Monday, still not been seen for treatment, not had any feedback on my condition, minimal pain management, nurses are rude and disengaged, doctors are non existant, utter disgrace.

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Response from Basildon University Hospital

We are sorry that your recent experience in the Neurology Departmenat at Basildon Hospital was not a positve one.

Your comments have been forwarded to the senior team so they are aware of the concerns you have raised.

If you would like to discuss these further, please contact the Patient Advice and Liaison Service (PALS) on 01268 394440 or email pals@btuh.nhs.uk and they will investigate your concerns further.

Thank you for your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful