"AAU impressed and grateful"

About: Watford General Hospital

I spent yesterday in the AAU having a heart condition checked out. Everybody I met was polite, attentive, and it was clear that my condition would be fully investigated. Even though they were all very busy they listened and responded to my concerns and proceed to treat me with kindness and professionalism. I left in the evening with every confidence that the investigation was thorough. The same applies to the ambulance and paramedic who came at the beginning.

Thank you very much indeed!

Story from NHS Choices

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Response from Watford General Hospital

Many thanks for taking the time to share your experience of our service. It is always nice to hear we are succeeding in delivering exceptional care. Will pass on your feedback to the team.

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